The best computer tech support.Proactive monitoring of servers, workstations, remote computers, Windows Event Logs and applications is critical to security.

Industries

Retail


The Complete IT Systems Management Solution for Retail


Investing in a highly scalable pro-active IT asset management system will be vital for leveraging your existing IT equipment while preparing for the inclusion of new devices and solutions.

Leverage Your Retail IT Infrastructure


In today’s retail landscape, the smart use of technology has become one of the most powerful ways to deliver stronger services to your customers and adapt to the changing way in which they buy. The IT department’s role is critical and strategic in adapting to new trends while maintaining control of costs and delivering a robust environment to the business. It is essential that all the IT assets within your ecosystem, whether in-store or on your back end, are tracked, monitored and managed, in a seamless and frictionless manner.

Education

Educational Institutions


In an educational institution, you’re aware of the need to balance an open and independent learning environment and protecting school from internal and external threats. You also understand the distributed nature of environment (the classic campus environment) and the varying users (students, researchers, faculty).

We provide an elegant tool to handle these challenges by offering remote management of distributed systems, complete management functionality from a single pane of glass, desktop policy management and automation.

Financial Institutions

The Complete IT Systems Management Solution for Financial institutions


Financial Institutions want to use technology to work smarter, better and faster – all the while dealing with pressure for enhanced regulatory and security policies. Banking systems are spread over multiple branches and ATM locations. As devices and networks grow, so does the complexity of managing these systems. Automated IT systems management is helping to achieve those goals in a seamless, efficient manner.

Healthcare

Is Your IT Environment Truly Healthy?


In Healthcare you bear the responsibility for ensuring that IT assets are secure, protected and always available. Up-to-date and uninterrupted access to the healthcare systems IT resources, as well as financial considerations and reduction of downtime is imperative to your overall business objectives.

Every year, the demand on your staff increases. How will you respond to change with limited resources and shrinking budgets? Patients, medical staff depend on you to deliver IT support services across multiple locations. How will you do it all AND be innovative at the same time?

Government

Do More with Less


By automating key IT tasks, developing solid delivery processes and implementing best practices, Government IT Departments can experience cost reduction, decreased downtime, improved value and the power and control to strategically align IT objectives with the local government’s business goals.

Hospitality

Streamline and Automate IT Monitoring and Management


Whether for a hotel, restaurant, or entertainment company, IT services plays a vital role in customer service and loyalty. With increased self-service in a digital landscape, your IT challenges are only growing in complexity. IKO enables you to balance the economics of IT service and the cost of maintaining excellent customer experience.

Information seems to be everywhere, but never where you need it. Don’t spend time manually cobbling together reports from different systems. Our solution automatically collects and updates information from all devices – including ones that non-hospitality people have never heard of.

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